Accessibility Statement

Accessibility Statement for Richmond upon Thames Man and Van

Richmond upon Thames Man and Van is committed to providing a website and moving services that are accessible to as many people as possible in the Richmond upon Thames area. We aim to make it easy for all users, including disabled users and those using assistive technologies, to find information and arrange accessible man and van support across Richmond upon Thames.

Our Commitment to Accessibility

We are working towards conforming to the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, and more user friendly for everyone. Our goal is to provide an accessible Richmond upon Thames Man and Van experience that is clear, usable, and consistent.

Steps We Are Taking

To support accessibility, we aim to:

Use clear and simple language wherever possible so that information about our man and van services in Richmond upon Thames is easy to understand.

Provide consistent navigation patterns so visitors can locate key pages such as services, service areas, and booking information without confusion.

Avoid relying only on colour to convey information, and ensure sufficient colour contrast between text and background to help users with visual impairments.

Use headings, lists, and other structural elements correctly so that content is logical and easier to navigate with assistive technology.

Screen-Reader Support

Our website is designed to work with modern screen readers. We structure our pages using clear headings, descriptive text, and meaningful order so that users of screen readers can understand the content and move through sections efficiently. Images that convey information are given alternative text so that key details about Richmond upon Thames Man and Van services remain accessible even when images are not visible.

Keyboard Navigation

The website is intended to be fully navigable using only a keyboard. Users should be able to move through menus, forms, and content areas using standard keyboard controls such as the Tab, Shift plus Tab, Enter, and arrow keys. We are continuing to review and refine keyboard focus indicators so it is always clear which element is currently selected, supporting accessible use of our Richmond upon Thames Man and Van information without a mouse.

Compatibility and Supported Technologies

We aim for our site to be usable on a range of modern browsers and devices. The site is being developed and tested with consideration for current versions of widely used browsers and operating systems. While we try to support as many combinations as reasonably possible, we recommend using the most up to date browser and operating system available to you for the best and most accessible experience.

Ongoing Improvements

Accessibility is an ongoing process. As our man and van services in Richmond upon Thames grow and our website content expands, we regularly review pages to identify issues and make improvements. We welcome feedback from users who rely on assistive technologies, as this helps us prioritise changes that have the greatest impact on real-world accessibility.

Contact for Accessibility Requests

If you experience any difficulty accessing information on this website, or if you need information about Richmond upon Thames Man and Van in an alternative format, you can contact us using the contact form on our website or by using the standard contact details provided there. Please describe the page or service you are trying to access and the nature of the problem you encountered.

We will review your request and do our best to respond and provide the information you need in an accessible way. Your comments and suggestions about the accessibility of Richmond upon Thames Man and Van are highly valued, and they play an important role in helping us improve our services for everyone.